From Problem to Payoff: SnapLogic and AWS Put Generative AI to Work

headshot of Dominic Wellington
3 min read

When a European enterprise discovered a serious disconnect between their customer contracts and internal systems, the consequences were steep—millions of euros in potential revenue were quietly slipping through the cracks. But thanks to SnapLogic’s generative integration platform—powered by AWS—the customer was able to implement a solution in just one day.

I recently sat down with our partners at AWS to talk through how this came together. Watch the full video below, or keep reading for the highlights.

The problem: a costly mismatch

The customer was facing a contract reconciliation challenge: what had been agreed with clients didn’t match what internal systems reflected. This misalignment led to billing errors and revenue loss. It was a complex data integration problem—and it needed a fast, scalable solution.

The platform advantage: SnapLogic + AWS by design

By leveraging the SnapLogic platform powered by Amazon Bedrock, we were able to quickly identify and correct the data mapping problem. Using SnapGPT, our generative AI copilot, the customer rapidly developed the integration pipelines needed to realign their contract data. Meanwhile, CloudWatch Container Insights, embedded across our platform, provided real-time observability that made it easy to monitor, adjust, and optimize performance.

This wasn’t a one-off fix—it’s the kind of outcome our platform enables every day, by design.

The impact: revenue recovered, confidence restored

In less than 24 hours, the customer had a production-ready solution in place. As a result, they’re now on track to recover tens of millions of euros in previously lost revenue. With their contract data flowing accurately and reliably, they’ve reduced operational risk, improved efficiency, and restored billing accuracy—without needing to reinvent the wheel.

Built for scale: observability that drives customer success

This success story highlights more than just one customer win—it demonstrates why platform-level observability matters. With deep visibility into the performance of every container and service, CloudWatch Container Insights allows our engineering teams to operate reliably at scale.

It helps us understand how our platform is performing so we can proactively support our customers’ business-critical services, optimize uptime, and continuously improve their experience.

Want to hear more? Join us at AgentFest

This is just one example of what’s possible when SnapLogic and AWS come together to deliver speed, scale, and intelligence—out of the box. Join us at AgentFest, our upcoming virtual summit, where we’ll explore more customer stories, share what’s next for generative AI in the enterprise, and unveil our latest product innovations.

Reserve your spot today—we’d love to see you there.

headshot of Dominic Wellington
Director of Product Marketing for AI and Data at SnapLogic
Category: Integration Partners
The transformative power of GenAI and real-time observability

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