Delivering Exceptional Customer Experience at Inenco

Real-time, unified data achieved with the SnapLogic Intelligence Integration Platform

Over the years, Inenco’s IT team built and managed various in-house systems to collect energy data from each utility site. It was near impossible for business users across the organization to have a consolidated view of information to effectively manage day-to-day internal operations, to develop energy strategies and recommendations, or to provide customers with real-time energy data in their client portal. The IT team looked for an integration platform-as-a-service (iPaaS) to help them standardize data retrieved from multiple energy and utility sites, and optimize the company’s client portal experience.

With the SnapLogic Intelligent Integration Platform, Inenco was able to gain a unified view of customer data. Benefits include:

• Provides real-time data to business users and customers
• Pulls (or aggregates) 360-degree view of each customer
• Improves customer experience within the client portal

Download the Inenco case study to learn more.