Microsoft Exchange Online allows your organization to benefit from a Microsoft Exchange server functionality without the hassle of managing the underyling hardware and software. With this Snap Pack, you can automate a number of workflows where you want to send out an email or manage meetings following an upstream activity. Here are some example use cases:
- Customer Journey Workflows
- Setting up a discovery call with a new lead
- Customer communication with automatic meeting setup
- Employee Journey Workflows
- New hire onboarding; meetup with each team member
- Training setup following an employee’s promotion
- Event Notification
- New lead assignment in a CRM system
- New high priority support ticket created for a customer
- Resolution of a high-priority support ticket
- And many more …
This Snap Pack provides extensive functionality with its 16 Snaps! These Snaps can be broadly categorized into the following categories.
- Email Operations: CRUD, Email Listener, Flag Email, Configure Email Auto Reply, Mark Email as Read
- Calendar Operations: CRUD, Event Listener, Event Notifier, List Events, Search capabilities
- Contact Operations: Create, Search
To learn more, please check out the documentation.
